Modern Methods with Traditional Values
Tel: 01492 517346
© 2013 R L Davies & Son Ltd
RLD’s business operations are managed in strict accordance with our Integrated Management System. We ensure adherence to the procedures and protocol detailed in our Quality Manual in order to deliver first class quality projects to exceptional standards and to the continued satisfaction of our clients.
We are committed to quality and our professional standards are maintained by holding regular Quality Management review meetings, promoting a ‘right first time’ and ‘zero defects’ culture, providing a dedicated aftercare team and regularly vetting our supply chain partners.
We undertake frequent planned and ad-hoc audits on all our sites and Head Office. All our sites are registered with the Considerate Constructors Scheme and we obtain regular client feedback and the information gathered is used as KPI’s for monitoring, measuring, analysing, reviewing and improving our service.